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Getting Started with Arc Server on Mac

Getting Started with Arc Server on Mac

This guide covers installing and running Arc Server on Mac OS.

Prerequisites

  • TM1 11+ (Planning Analytics 2+) is recommended. Some features work with TM1 10.2.2 but important APIs are only present in TM1 11+.

  • Arc should be installed on the same server as TM1 for full functionality.

Step 1: Download Arc for Mac

  1. Go to code.cubewise.com/arc-download

  2. Download the Mac 64-bit version.

How to check if you need 32 or 64-bit: Go to the Apple Menu → "About this Mac". If you have a Core Duo processor, you have a 32-bit CPU. All other modern processors (Core 2 Duo, Xeon, i3, i5, i7, Apple Silicon) are 64-bit.

Step 2: Start Arc

  1. Unzip the arc.x.x.x_mac64.zip folder.

  2. Copy the arc.app file into your desired folder (e.g. ~/Documents/Arc).

  3. Open Terminal and navigate to the folder:

  1. Start Arc:

If you see Server running on port: 7070, Arc has started successfully.

Step 3: Access Arc

Open a browser and go to: https://localhost:7070/

Troubleshooting: Permission Denied

If you see a "Permission denied" error (exit code 126):

This grants read, write and execute permissions.

Troubleshooting: Mac Security & Privacy Block

If you see "arc.app" cannot be opened because the developer cannot be verified:

  1. Go to System Preferences → Security & Privacy → General.

  2. At the bottom, find the blocked arc-app entry.

  3. Click "Open Anyway".

  4. When prompted again, click Open.

Step 4: Activate a Trial or License

On first run you will need to validate a license. See .

Step 5: Connect to TM1

Arc uses the TM1 REST API to connect to instances. Update the adminhost parameter in settings.yml if TM1 is on a different server.

If Arc cannot connect:

  • Verify the TM1 REST API is accessible in your browser.

  • Double-check credentials (CAM Namespace is case-sensitive).